While we try to answer all emails within 24 hours, if you have not received a response within 48 hours please send  a follow up email to bring your message to the top of our inboxes. If you still do not hear back after another 24 hours, please reach out to your coach, or another office staff member, for them to get in contact with the corresponding person.

Please also check your junk/spam folders in case responses got filtered out of your inbox.